Promoting fairness, ethics, and professional excellence in the Del Norte real estate community.
In many cases, a simple lack of communication causes a problem or a misunderstanding. Before filing a formal complaint, we encourage you to first contact the agent, broker, or mortgage loan officer involved.
Most disputes can be resolved through direct conversation. If that doesn't work, our professional standards process is here to help ensure the NAR Code of Ethics is upheld.
Contact the C.A.R. Ombudsman Infoline at (213) 739-8284 before filing a formal complaint. Highly trained dispute resolution experts can often help resolve disputes without a formal filing.
Learn about OmbudsmanFile a disciplinary or ethics complaint if you believe a REALTOR® has violated the Code of Ethics.
File Ethics ComplaintRequest arbitration for commission disputes or other business-related disagreements.
Request ArbitrationVideo: CasePro — Professional Standards Made Easy
Del Norte Association of REALTORS® participates in the C.A.R. Statewide Professional Standards Review Process, ensuring expert-level care and consistency for every complaint across California.
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